Track sentiment

Follow how members feel in the channels and form answers you pick, the topics behind it, and the messages behind each label, with credits included in Pro and Titan.

Pro

Insights › Sentiment labels the messages in the channels you pick with a sentiment, a topic and a tone, and shows how they move over time. Colossus sends the text of those messages to Anthropic to be labeled and keeps only the labels; see Privacy. Viewer can read it; choosing channels and opening the messages behind a label needs Manager or Admin access.

Choose what to analyze

Insights › Sentiment › Settings.
Under Tracked channels, press Add channels and pick the channels to analyze. A forum or a channel with threads brings its posts and threads along.
To look back as well, use Past messages under Analysis and choose how much to spend.

On a form, a text question set to read by Sentiment sends its answers too. Only the answer's text goes, never who wrote it.

Credits

Analysis uses credits. Pro includes 1,500 a month; Titan 5,000, 8,000 or 12,000, following the server's member count. They reset at the start of each month, UTC, and unused ones don't carry over.

Sentiment credits under Home › Settings › Billing shows what is left. Daily cap limits what a day may use, and Sampling analyzes one message in every few so credits last longer. When credits run out, analysis pauses until the next month and the trend marks the gap.

To get more, press Buy credits beside Sentiment credits under Home › Settings › Billing. Bought credits are used once the month's run out, don't expire, and work while the plan includes Sentiment.

Read the trends

Trends shows net sentiment with its likely range, your annotations on the same chart, then Topics, Tone, Drivers and Keywords. A slice with too few people or analyzed messages stays hidden.

To read one channel, pick it in the sentence above the chart, or press Sentiment on the channel's page under Insights › Channels. Evidence follows the same channel.

Check the evidence

Evidence lists labeled messages without their text; Colossus reads a message from Discord only while you open it. If a label is wrong, pick the right one and press Save correction.

If it doesn't work

Nothing is analyzed. No channel or form question is tracked yet, the bot lacks the Message Content intent, or this month's credits ran out.
A section reads hidden. Too few people or analyzed messages fall in that slice; widen the range or the cohort.